T4L rollout Chromebooks and those purchased through EdBuy are almost ready for action straight out of the box.
To get started, all you need to do is unbox, charge, wirelessly connect, enrol and log in following the steps below.
If you encounter any problems throughout the process or have purchased a non-contract Chromebook check out the troubleshooting information at the bottom.
Chromebook first-time set up
Connecting to Wi-Fi
To connect your Chromebook to Wi-Fi follow the steps below:
1. At the Welcome screen, click the Let's Go button.
2. In the Connect to network menu, click detnsw.
3. In the Join Wi-Fi network pop-up, enter the following settings:
EAP method: PEAP
Phase 2 authentication: automatic
Server CA certificate: Do not check
Identity: Your DoE account name in the form firstname.lastname@example.org
Password: Your account password
Note: If you know it, you can use your school's Wi-Fi service account credentials here instead. Set other fields as shown above.
4. When done, click Connect.
5. After the Wi-Fi network has been successfully joined, the Terms and Conditions screen appears. But before you take the next step complete steps 6 to 9 below.
6. Look towards the bottom-right of the screen near the time display and click the Wi-Fi icon. The detnsw Wi-Fi should say Connected.
7. Click the Gear icon at the top-right on the Network window and select the detnsw network.
8. In the proxy section, choose Web proxy auto-discovery.
9. Click the X at the top-right of the window to close the pop-up.
Enrolling your Chromebook
After connecting your device to the internet you now need to enrol it in the department's domain. Note: Only devices purchased through EdBuy or received as part of the T4L Device Rollout.
Staff and student BYOD Chromebooks should not be enrolled in the department's Google domain. This process can be completed by any staff member that is based at the school.
NOTE: Only Chromebooks that were purchased via EdBuy should be enrolled in the NSW DoE Google domain. Only these Chromebooks are supplied with a Google Education Upgrade (also known as a Chromebook Management Licence). For more information about enrolling non-Contract Chromebooks, please read this fact sheet.
1. Once you have read the terms and conditions and are happy to proceed click Accept and continue.
2. At the Sign in to your Chromebook prompt press CTRL+ALT+E on your keyboard. This should change the screen title from "Sign in to your Chromebook" to "Enterprise Enrolment". If not, click on More options and select Enterprise enrolment.
3. Type your account name (e.g. email@example.com) then click Next.
4. At the DoE sign-on screen, Input your normal account name (username).
5. Click Finished on the Successful Enrolment screen.
Logging into your Chromebook
Once the device is enrolled, any student or staff member can log on. The portal logon screen will appear on startup. Just enter your department account name (first.last) and password and you'll be logged on.
When you start the Chrome browser the first time, the usual department proxy pop-up will appear. The username format for staff is firstname.lastname@example.org and for students, it is username@detnsw with your usual DoE password.
Press Enter or click Log in when done.
If you encounter any problems throughout the processes listed above here are some tips:
Further advice on user logon and sharing Chromebooks can be found in this separate factsheet.
Jump in to the active support group in the department’s Yammer service.
If this does not solve your problem or you have additional enquiries log a call with EdConnect.
Powerwashing an enrolled Chromebook
Enrolled Chromebooks that are shared by many students may find their available storage space is fully consumed by each student’s local user profile. Google Chrome manages local profiles automatically, by deleting the oldest profiles when new users try to logon, when there is limited space available. If there is limited space and a user attempts to launch one of the locked down browser options from the Apps menu, you may see an Error message – “Kiosk application could not be installed”.
The easiest way to resolve this issue is to Powerwash the Chromebook. Follow the steps below:
- Turn on the Chromebook, but don’t log on
- At the logon screen, press SHIFT-CTRL-ALT-R
- At the Reset this Chromebook screen, click 'Powerwash' then click 'Continue' when prompted
- The Powerwash will commence and after a short while, you’ll see the Welcome screen
- Follow the steps in the first rollup above, called 'Connecting to Wi-Fi'
- On the Google Terms of Service screen, untick the Optional box at the bottom, then click 'Accept and Continue'
- The Chromebook will then automatically re-enrol. Once complete, click 'Done'.
The Chromebook is now powerwashed and the Lock down browser should work again.
Get more control with Google Delegated Admin
All NSW Public Schools can now nominate someone to take on the role of Google Delegated Admin (GDA). The principal can assign this access via Manage Staff Access.
Previously, administration of the department's Google Workspace service was only available by logging an EdConnect call. Each school now has its own container, or organisational unit (OU), in the Google Admin Console, with all staff and student accounts, and all of the school's Chromebooks. This allows for local management.
So what can a school's GDA do?
- Apply local settings for their staff and students
- Restore deleted files from a user's GDrive
- Deploy Chrome extensions, configure printing and other settings for your DoE-enrolled Chromebooks
Accessing the Google Admin Console is not for everyone. Schools will need a reason to want to do it and many smaller schools won’t need it at all. But for schools wanting more control over their Google Workspace and managed Chromebook settings, it’s well worth finding out more about Google Delegated Admin to understand better if it’s what you need. Any school that chooses to NOT take up GDA functions, will continue to have the same Google Workspace and Chromebook services as before.
With regard to locally managing your Chromebooks, one initial step is required. It is possible that some of your school’s Chromebooks were not identified correctly and are not in your container. The school’s GDA should check that all of your school’s Chromebooks are in your container. This can be done by:
- Checking the count of devices in your school’s container and comparing it against actual enrolled devices at your school. If there is a discrepancy, you’ll need to identify which serial numbers are missing
- Contact EdConnect on ph 1300 32 32 32 and raise a ticket to advise that Chromebooks are missing from your school’s Google Admin Console container.
- You’ll then be contacted by the team to request your list of missing serial numbers.
Getting started with your Chromebook
Now that your devices are up and running it is time to kickstart your journey with technology in the classroom. Take a peek at these resources packed with top tech tips and tricks to boost your skills in no time.
Read - Get back to basics and explore the power of Google Docs with magazine.T4L
Attend - Catch up on a one-hour PL webinar to get started with digital learning in the classroom using Google tools, or register for an upcoming event
Watch - Learn how to collaborate and share documents using Google Workspace on Chromebooks
Discover - Check out the Google Drive resources page to shift your documents to the cloud!
Learn - Supercharge your Google Workspace skills in 10 easy steps with a curated digital pathway
Powering your productivity with technology
After mastering the basics of your device, explore a new set of resources designed to power your productivity with digital.
Read - Open up magazine.T4L to discover the power of Google Classroom
Attend - Catch up on a one-hour PL webinar on managing and personalising learning with Google Workspace, or register for an upcoming event
Watch - Learn how to use key accessibility features on your device and type with your voice in Google Docs
Discover - Listen to a podcast on digital wellbeing featuring neuroproductivity researcher Dr Kristy Goodwin
Teaching and learning with your T4L rollout devices
Now that you have mastered your device and productivity, make the most of going digital in the classroom and discover tools that empower you to create engaging lesson experiences. Explore the potential of your new device!
Read - Craft inspirational presentations in Google Slides with magazine.T4L
Attend - Catch up on a one-hour PL webinar to hear ideas for managing learning in a digital classroom on Chromebook, or register for an upcoming event
Watch - Create simple websites with Google Sites
Discover - Get your students creating with T4L Kids magazine, a self-guided independent learning resource
Learn - Take your classroom to the cloud with Google Classroom
For more support with your devices, subscribe to T4L and receive the latest resources or contact email@example.com.