Apple iPads

If this is your first delivery of Apple devices before proceeding to the next step, check in with your local field operations team member to ensure your:

• Apple School Manager account has been created and you have the login credentials
• Jamf Pro instance has been created and your devices have been assigned.

For Apple devices, this is also a great reference point for checking over your fleet in both your Apple School Manager and MDM console.

For further information, view the Apple mobile device management fact sheet.

After you have checked your devices are assigned you now need to assign Apps first in Apple School Manger and then JAMF. Watch the videos below for a step-by-step guide.

Now its time to unbox and switch on. Follow the steps in the video or follow the instructions below.

1. Ensure you are in a room with access to DETNSW Wi-Fi.

2. iPads out of the box usually come fully charged, but if this isn’t the case, plug them into a power cable.

3. Switch the iPad on.

4. Follow the start-up instructions on the iPad, and once prompted, connect to DETNSW Wi-Fi.

Your iPad should now begin the enrolment process, simply follow the onscreen instructions. This may take some time.

When your iPad is set up, ensure the Wi-Fi proxy settings have been configured correctly. To do this:

•  tap onto the Settings app
•  tap into the Wi-Fi 
•  tap on the ‘blue i’ for your DETNSW network 
•  select ‘Configure proxy’ 
•  tap and set this to ‘Automatic’ 
• select ‘Save’ in the top-right corner of the screen.

If you are having any difficulties throughout this process contact EDConnect on 1300 32 32 32 then press 5 for IT support and follow the AppleCare prompt and PIN (3232) instruction.

You'll be automatically transferred to Apple Care where you can get troubleshooting support for Mac and iPad. In addition you can also touch base with your local field operations team member for further support.