To make managing your fleet of Apple devices smooth and easy, there are a couple of resources and programs that will save you time and boost productivity.
Every new Apple device purchased from the catalogue or recieved as part of the T4L Computer Equipment rollout moving forward is equipped with a license to be managed by the JAMF device management solution.
To learn more about JAMF and how it can save you time and frustration, explore this step by step guide.
Deploying Apple Books to devices in your fleet
Would you like to be able to distribute key Apple Education Books to devices enrolled in your JAMF instance? Making them accessible and useable by students and teachers? Complete this form to access a link to a downloadable database packed full of all the latest books which you can then distribute! For more information on how to distribute using JAMF access this how to guide.
As part of the department's agreement with Apple, all sites now have access to Apple technical and user support via Apple Care. Just call EDConnect on 1300 32 32 32 then press 5 for IT support and follow the Apple Care prompt and PIN instruction. You'll be automatically transferred to Apple Care where you can get troubleshooting support for Mac and iPad. You can even ask for user support for Apple apps and software, if you have questions about using iMovie or other iLife and iWork programs. This service is also open after hours by calling Apple Care direct on 1300 760 237 and quoting PIN 3232.